Terms and conditions

Terms and Conditions

Welcome to onthetags! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General Information

• These Terms and Conditions govern your use of our website www.onthetags.com and all related services.
• By accessing the website, you confirm that you are at least 18 years old or accessing it under the supervision of a parent or legal guardian.

2. Product Information

• We strive to provide accurate descriptions and images of our products. However, slight variations in colour, texture, or appearance may occur due to photography or screen settings.
• All products are subject to availability. In case of unavailability, we will notify you and provide alternatives or issue a refund.

3. Pricing and Payments

• All prices listed on the website are in INR and are inclusive of applicable taxes unless stated otherwise.
• We reserve the right to update prices without prior notice.
• Payments are securely processed through trusted payment gateways, ensuring your sensitive information is protected.

4. Orders and Cancellations

• Orders can be placed via our website. Ensure all details, such as size, colour, and shipping address, are correct at the time of placing the order.
• Orders can be canceled within 7 hours of placement, as per our Cancellation Policy.
• We reserve the right to cancel orders due to incorrect pricing, technical errors, or any unforeseen circumstances.

5. Shipping and Delivery

• We aim to dispatch all orders within 2-5 days. Delivery timelines depend on your location and shipping partner.
• Shipping charges, if applicable, will be clearly stated at checkout.
• Delays caused by unforeseen circumstances such as weather, strikes, or customs clearance are beyond our control.

6. Returns and Exchanges

• Our Return and Exchange Policy applies to eligible products returned within 7days of delivery.
• Products must be in original condition with tags and packaging intact to qualify for a return or exchange.
• Refunds or exchanges are processed after the product passes our quality check.

7. Intellectual Property

• All content on this website, including images, designs, logos, and text, is the intellectual property of onthetags.
• Unauthorised reproduction, distribution, or commercial use of this content is prohibited.

8. Customer Responsibilities

• You agree to provide accurate information during account registration and checkout.
• You are responsible for maintaining the confidentiality of your account details and notifying us of any unauthorised access.

9. Limitation of Liability

• Onthetags is not responsible for any damages, losses, or inconveniences caused by the use of our products or services beyond the scope of these terms.

10. Privacy Policy

• Your personal information is handled as per our Privacy Policy. By using our website, you consent to the collection and use of your information in accordance with this policy.

11. Amendments

• We reserve the right to update or modify these terms at any time. Changes will be effective immediately upon posting on the website.

12. Governing Law

• These terms and conditions are governed by the laws of india. Any disputes will be subject to the exclusive jurisdiction of the courts of Bangalore.

Contact Us

For any questions or concerns regarding these terms, please contact us at:

• Email: onthetags@gmail.com
• Phone/WhatsApp: 9886166066